Job openings in advertising, media, digital agencies in Dubai and the Middle East

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Here are some current openings across the region at the group of agencies where I work. A lot of these job openings are for digital roles.

Open Vacancies – October 2017

Senior Digital Media Planner – Riyadh

Marketing, business or related subject with expertise in digital and social media. 3-5 years of experience in media department or media company.

Digital Analytics Manager – Dubai

Ideal Candidate should have a solid understanding of marketing analytics, audience targeting and online advertising. This role requires a highly collaborative individual who is analytical and comfortable using data-enabled problem solving capabilities to ensure success. Well understanding of Audience Management & Data Visualization, DMP, and Audience Development.

PR Sr Account Manager/ PR Associate Account Director – Dubai

6 – 7 years Public relations experience, if possible working in PR agency. Understand the requirements of the market and looking to join a hardworking and fun team. Would suit candidate who is experienced with Healthcare, consumer, government or related clients. Regional experience preferred.  Arabic speaking preferred.

PR Account Director- Luxury- Dubai

We are looking for an enthusiastic and committed senior PR professional with at least 8 years’ experience within a well-known PR consultancy, ideally on major regional and international financial brands. The ideal candidate will have a track record of working on Middle East/GCC and global client engagements including beauty & luxury clients.

Media Executive – Dubai

1 years of experience in media department or media company. Marketing, business or related subject with expertise in digital and social media.

Account Manager – PR – Doha

5 years Public relations experience, if possible working in PR agency. Understand the requirements of the market and looking to join a hardworking and fun team. Would suit candidate who is experienced with Healthcare, consumer, government or related clients. Regional experience preferred.  Arabic speaking preferred.

Digital Media Manager – Dubai

5+ years of experience in digital media planning preferably for a Media agency. International and local experience are valued. Knows the latest digital media trends and is able to prepare, review and present digital media plans for clients. Join a global media brand agency and further your career. Arabic speaking is beneficial.

English Copywriter –Dubai

Copywriter who is looking for their next step, wants to join a global creative agency, able to work seamlessly online and offline, lives and breathes advertising and is of course talented. Send your CV and portfolio link.

Communication Planner – Abu Dhabi

We are looking for an ambitious, strategic thinker excited by the opportunity of working in a fast paced role with a talented bunch of people striving to deliver best in class creative and CRM thinking. Must have loyalty/CRM communication planning experience.

Account Manager – Abu Dhabi

4 years plus experience in Loyalty, CRM Advertising/Direct Marketing. Able to develop and manage multi-channel campaigns from inception to delivery. Strong facilitation and presentation skills, both in preparing materials required and in delivery. Loyalty/Airline experience beneficial. Great opportunity to join a global agency.

Account Executive – Dubai

1-2 years experience in Advertising/Marketing. Strong facilitation and presentation skills, both in preparing materials required and in delivery. Fresh graduate with advertising degerr can also apply.

Junior English Copywriter –Abu Dhabi/Dubai

1+ year of experience. Copywriter who is looking for their next step, wants to join a global creative agency, able to work seamlessly online and offline, and is of course talented. Send your CV and portfolio link.

Junior Designer – Abu Dhabi/ Dubai

1+ year of experience. We have an opening for a young, ambitious Graphic Designer, who can work across traditional and digital media with excellent graphic design/visual communication skills- digital, branding/identity and traditional print. Send your CV and portfolio link.

Graduates

Whether you’re starting a career in Media, Advertising or PR, there’s an opportunity for you at MCN. You need to be creative, articulate, comfortable in analyzing data and highly organized. In addition to this you will need to have a strong team spirit and a ‘can-do’ approach. From time to time, job opportunities open up at MCN.

There are no opportunities available at this time, however, we encourage you to share your profile for our future reference.

Internship

An internship at MCN enables you to interact with innovators in your field, benefit from leaders who will develop your potential with hands-on experience, and help shed light on your career options. We’re looking for students who are professional, ambitious, intelligent, innovative, and positive willing to work in HR, MEDIA, or FINANCE.
There are no opportunities available at this time, however, we encourage you to share your profile for our future reference.

HOW TO APPLY FOR JOBS POSTED ABOVE. CLICK HERE.

What are jobs available in general in advertising, media, digital agencies...

The number of job titles and descriptions at agencies that deliver digital marketing solutions is an ever increasing list. What are the roles involved and where do they fit in in the digital product cycle? Every day, in this connected age of marketing, we see new points of engagement come to the foreground, and naturally new positions are created, or current roles are customized to address the new areas of focus. 

Here's a starting-point list of the most common job titles and roles at advertising, media, social media and specialized digital services agencies...

Brand

Channel Neutral Planners, Brand Managers, Strategic Planners (non digital specific)

Integration Director/Manager, Integrated Content Manager/Coordinator

Digital Strategy

Digital Strategists – define the role of the brand in digital specific channels 

Audience & Insight: Insight specialist, data analysts, Analytics Managers,
Content Strategy Managers/Directors, Engagement Strategy Managers, Campaign & Eco-system Planners, Social Voice Strategy Managers, Behavior Analysts, Trends Analyst,
Performance Marketing Director/Manager/Specialist, Usability Engineer/Strategist

CRO Specialist (Conversion Rate Optimization), CRO Director, CRO Analyst, CRO Data Specialist

Data Planner, Affiliate Marketing Manager/Specialist, 

Digital Creative

Creative Technologist

Digital Creative Director, Digital Art Director, Digital Production Artist, Graphic Designer, Digital Identity Development Art Director, 

Video Director, Videographer, Video Editor, Video Producer

Digital Content Director, Content Creation Manager, Copywriter, Content Editor

SEO-relevant writer, SEO specialist

UI/UX Designers, UI/UX analyst

Digital Programmatic Creative Specialist/Manager/Director

Pre flight manager, Traffic Manager, 

Project Manager

Social Media

Social Media Director, Social Media Manager, Social Media Account Handler/Associate

Social Media Strategists (Director/Manager), Social Media Planners, Social Calendar Developer

Community Manager

Social Media Data Analyst, Social Media Monitoring Manager/Director, 

Social Media Distribution Manager, Social Content Publisher

Social Specific Content Manager, Social Content Art Director, 

Paid Social Manager, Paid Social Planner

Customer Experience

Web & Mobile Experience Architect, Website Designer, Website Developer, Mobile Apps Strategist, Mobile App Designer, Customer Engagement Analyst, UI/UX specialist,  CMS specialist, 

Programmers, Specialist Programmers, Mobile Code specialists, Applications Designers, Loyalty Specialist Designers, CRM designers, Website Pre-flight Analyst, QA&QC Manager, 

Experience Strategy Director, Digital Activation Manager/Director, 

e-Commerce Director, e-Commerce Strategy Director, e-Commerce Designer, e-Commerce Creative Director/Art Director, e-Commerce Content Analyst, e-Commerce Code specialist, e-Commerce Product Analyst, e-Commerce Content Coordinator

eMail Marketing Specialist/Manager/ Creative Director, eMail Marketing Analyst

Innovation

Innovation Leads, Digital Product & Service Development Manager/Director, Innovation Lab Director, Innovation strategy Director, IOT Specialist, IOT interface designer, Wearables Strategist, Wearables interface designer

Media

Digital Media Director, Digital Media Strategy Director/Manager, Digital Media Engagement Director, Digital Media Data Analyst, 

Digital Media Associates, Media Planners, 

Digital Media Buying Manager/Director, Digital Media Buyer, 

Digital Media Dashboard Manager, Programmatic Director/Manager, Digital Media Content Analyst, Digital Media Pre Flight Manager/Associate, Digital Media Distribution Manager, 

Media Creative Director, Media Art Director, Media Engagement Manager/Director

Media Content Manager, Media Content Writer

RTB Director/Manager, RTB Specialist (Real Time Bidding)

Paid Social Planner, Paid Social Buyer

Search

SEO Analyst, SEO Specialist, SEO Consultant, SEO writer, SEO Coordinator, SEO tag specialist, SEO specialized Web Designer/Developer

SEM planner, SEM strategy director, SEM Buying specialist/Manager/Director, PPC Director, PPC Analyst, Keywords Analyst, Trends Analyst,  Growth Specialist, SEO Editor, Bidding Director, 

Demand Generation specialist, 

Account Management/ Client Interface / Agency Management

CEO – Digital, Digital Managing Director, Digital Group Director, Digital Account Manager, 

Client Services Director/Manager/Associate, Digital Services General Manager

Social Media Director/Manager/Associate, CRM Manager, Experience Director, 

I haven't even mentioned niche job titles like "Snapchat Content Strategist" or "Digital Culture Analyst" – those jobs are either super niche and fall into the "invented here" bracket, or are just ways of luring brands through the front door.

If you're a brand looking for an agency and have really specific needs, you need to figure out if they are equipped to handle what you want, or are they just going to get someone within their staff to just try and "talk the walk". The roles above cover a wide spectrum – some are highly specialized roles needing unique skill sets – the others simply evolve from current roles and job descriptions. Either way, that's how agencies and brands today are defining and rising to the needs of digital marketing. And just knowing about these roles is basic knowledge – its Digital Marketing Strategies 101. 

Please add your comment if I have missed a role or job title that you feel should be included in this list.

Read this: How to get a job in Digital at an Agency

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5 Ways for your Brand to be Always Customer Focused

3m to read /

In our increasingly connected world, it is imperative for brands to be seen as customer focused – always and continuously. It is a relentless pursuit of happiness – for your consumer, your customer, and not necessarily for your brand and your team. But focusing on the customer does have its payoffs. Here are five simple things you can do to keep your customers, in the loop, informed, interested and happy...

1. Build a sense of trust. 

Whether or not, you offer some kind of customer service via your online channels, it is important that you build a sense of trust with your customer. Relationships are built on trust. It depends on the way you 'speak' to your customers on your social channels, your website, your chatbots – and particularly offline. Be clear in delivering a message that is consistent about what you do, what your brand or product promises, how you deliver on that, and what your customers (and your target audience) can expect from you.

Keep your customers informed about changes, updates, and problems (if any) with your products and services. Be consistent, and deliver a mix of information that is relevant to their everyday lives, as well as good news from your side – that is of benefit to them. When you resolve a problem that a customer had had – beyond their expectations – they usually become loyal customers and advocates for your brand and product. That's what trust does for you.

2. Listen to your customer. Be open to feedback and criticisms.

Digital marketing is built around the customer, the audience you want to talk to, and getting proper insights about your customer, the consumer, their needs is what should be your first and fundamental step. You need to listen to your customers all the time. With proper intent. 

Customer feedback, criticisms, suggestions are hugely useful because they are direct input and insight from those who have used your product or service firsthand. This allows you to and fine-tune your products, iterations, fixes and new versions to the specific needs and preferences of your target audience. You can use surveys, open social media channels that allow for interactions, communities, user groups – even user generated videos such as unboxings and 'first impressions'.

3. Be reachable, be open, be honest.

In this digitally connected age, there's no excuse to say "Sorry, we're Closed'! Yes, you are in a 24/7 world that's Always On. The more easily accessible information you provide across multiple channels, the better you look. And that information has to be open and honest – faults, fails, wins, losses and all. You have to be open to multi channel contact and engagement – and that's not easy. Are you on WhatsApp? Via SMS? On Facebook? Is your twitter channel ready to receive feedback and are you ready to deliver on that?

4. Give them value. Create usefulness.

To win with your brand's content marketing strategy – give something away – for free!  Not prizes, not coupons. Value. What you need to do each and every time is to share content with your audience that is useful and valuable for them. That's how you create an experience that your target audience will enjoy, benefit from, and look forward for more. And be consistent with your generosity!

Content is hugely valuable in our currency of marketing today. How do you create a winning content plan for your brand? There are so many ways to use content to better market your products and services, to better connect to your target audiences, and engage consumers. Whichever way, whichever types of content you plan to create and share, remember that end-user value is critical.

As far as the types of content you can or should create, see Content Marketing Strategy: What kind of content should you create.

5. Always, always deliver what you promise.

Yes, you create value, yes you are open and honest, but are you delivering what you promised? And then some? This is important. When you make a promise, keep them within the boundaries of what you can manage to deliver – and make sure they match your goals. Your deliveries, your actions do not have to be flawless each and every time, but make sure you fix things, repair any emotional damage to trust, and then go the extra mile.

Customer experience today is a tough game. And social media has made it a game where the rules are constantly changing. Play it right, and your brand will resonate with your audience. Please share this with your friends and colleagues today.

Now please read (and share) these related posts:

• 8 steps to building Awareness and Customer Loyalty with Social Media

• Customer Insights is your First Step in Digital Marketing

•  Improve your social media engagement. Move from Selling to building Relationships

Read more